Complaints

We want to hear from you! Please share your feedback by making contact with us through any of the below options

Feedback Helpline

Tel: +27 0860 111 601

Tel: +27 (0)11 551 8000

Fax: +27 (0)11 551 8894

Or you can register your feedback or complaint with us online by simply filling out the form below.

Feedback Form

Nature of your feedback

Please provide the details of your feedback in the box below.

These details may include relevant dates , details of who you have spoken to, and any actions that have been taken so far. In the instance of a claims related complaint, please include the claim reference number.