Contact AIG South Africa

Where we are

Johannesburg

1st Floor, Sandown Mews West,

88 Stella Street, Sandown 2196

PO Box 31983, Braamfontein

2017, South Africa

Tel:+27 (0)11 551 8000/1

Toll Free: 086 148 8864

Fax:+27 (0)11 551 8653

Cape Town

Centennial Place, Ground Floor,

East Block

1 Bridge Place, off Century City Boulevard

Century City, Cape Town, 7441

Tel:  +27 21 526 1600

Fax: +27 21 526 7566

Durban

1st Floor, Lincoln on The Lake 

2 The High Street, Parkside, 

Umhlanga Ridge, 4319              

Tel: +27 31 584 0450

Fax: +27 31 566 1557

Port Elizabeth

3rd Floor, Regus House

Fairview Office Park,

Ring Road, Greenacres 6045

Tel:  +27 086 168 8882

Fax: +27 (0)11 551 887

 

We want to hear from you

At AIG South Africa we believe that you deserve to be treated in a polite, honest and prompt manner.  Our aim is to provide an exceptional service to all of our customers.

If there is ever an instance when you are not satisfied please let us know immediately as we really value your feedback. AIG takes all customer complaints seriously and we are grateful for any feedback you provide. We will endeavour to resolve any concerns you may have to your satisfaction.

Please send any compliments or complaints to:

Email:   AIGSAfeedback@aig.com

Tel:       +27 11 551 8494

Helpline:  +27  0860 111 601

Tel:  +27 (0)11 551 8500

Fax:  +27 (0)11 551 8894

Compliance

Tel:  +27 11  551 8000

Email:  AIG-SACompliance@aig.com

 

 

Travel Insurance

Sales & Service Call Centre

Tel:  0860 100 491 - Within South Africa

Tel:  +27 11 525 3109 - International Calls

Mondays to Thursdays: 8h00 to 18h00 (South African Time)

Travel Guard

24 Hour Emergency Assistance

Tel: +44 1273 739 274 (United Kingdom)

Tel: +1 866 731 2904 (United States)

Emergency Medical Assistance numbers are open 24 hours a day 7 days a week.