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why choose our funeral cover

Plenty of benefits at no extra cost

On top of the amount you choose to cover, you get extra help to pay expenses.

 24/7 emergency helplines when you need it

You and your family get 24/7 access to emergency medical, legal, HIV and crime helplines.

48hr payout and your own claims person

Get your claims sorted quickly and easily with your own claims person.  

Comprehensive cover for you and your family

hoose the amount of cover for you and your nominated spouse from R10,000 to R100,000. 

Benefits and features

48hr payout

Once we receive all your documentation, all approved claims will be paid within 48hrs. Your own claims person will help you get paid quickly and easily.

Double payout

To help with your costs, we’ll pay you a double benefit if the claim is a result of an accident. This applies to both the main member and nominated spouse.

Cover up to R100,000

You can get cover up to R100,000 (each) for the main member and spouse and up to R50,000 (each) for other family members*.

Family cover

Protect up to 24 additional members; including your spouse, children, parents and extended family as well as one domestic worker as most of the time, they’re like family too.

 

Groceries R6,000

This benefit will be paid out in a lump sum, once all the necessary documentation is received, and your claim is approved. This applies to the main member and their nominated spouse.

 

Repatriation R10,000

Includes relocation of the body, overnight accommodation for the next-of-kin up to R500 and assistance services within the borders of South Africa. Covers all insured members up to R10,000 per policy, per year.

Memorial R5,000

We’ll pay out for a memorial or tombstone. This benefit will be paid as a lump sum, once all the necessary documentation is received and the claim is approved. This applies to all insured members 14 years or older.

 

Airtime R1,000

To help your family make funeral arrangements, we’ll give you a voucher once your claim is approved. This will be available on the death of the main member and their nominated spouse.

 

24/7 assistance

Available free to you:

  • Medical advice and information
  • Emergency telephonic advice and information, 24/7
  • Referrals to crisis lines
  • Referrals to medical practitioners and facilities

We can arrange the following, at an extra cost:

  • Emergency medical response to the scene of an incident
  • Emergency medical transport to the nearest appropriate medical facility
  • Inter-hospital transfers
  • Escorted return of minors
  • Compassionate visits
  • Medical repatriation
  • Repatriation of mortal remains

 

  • 24hr legal adviceThis always comes in handy. We provide you and your immediate family with ongoing legal advice on any aspect of the law like criminal law, family law, constitutional law, child law and labour law.
  • 30-min free consultationHow does this work? You get a free initial 30-minute consultation if you have a matter that requires legal action. You will be referred to a lawyer who is part of our national network.
  • Free standard legal documentsWe can provide you with standard purchase, sale, lease, prenuptial agreements and employment contracts to mention a few, for mahala. We can also give you advice on how to use each of these documents and the procedures and principles that apply.

 

This is a 24hr hotline that can help you in the event of a hijacking or a home invasion, for instance:

  • If your cell phone is stolen in a hijacking, we’ll give you with a cell phone loaded with R100 pre-paid airtime.
  • If your vehicle is hijacked, we’ll give you a group B car for 48hrs to keep you mobile.
  • If your credit card is stolen, we’ll give you a debit card pre-loaded with R500.
  • If your keys are stolen in a hijacking, we’ll send a locksmith to your house to change the locks, up to the value of R1,000 a year.
  • If you are hijacked at your home, we’ll place a security guard at your house for 24hrs.
  • If your home is invaded, we will place a security guard at your house for 24hrs.
  • If your home is invaded, we will book you into a hotel, to the value of R2,000 a year.
  • We’ll also provide you with counselling by trained medical professionals, to the value of R20,000 per family, per event to help you through the healing process.

 

The HIV protection treatment service ensures confidential testing and treatment with the vital 72hr window period, and is available to you 24hrs a day. It includes:

  • Free access to STD-preventative medication
  • Free access to anti-retroviral or prophylactic therapy
  • Free access to the “morning-after pill”
  • Free 28-day post-exposure prophylaxis, if needed
  • 3 HIV-blood tests, the first immediately after the incident and the second and third at 6 weeks and 3 months respectively.
  • 24hr access to trauma counsellors, providing telephonic trauma counselling as well as counselling for post-traumatic stress disorder.
  • 3 HIV related trauma consultations with a specialist, who can be a general practitioner, trauma-trained registered nurse or trauma counsellor.

 

Help for existing customers

Customer services

Call the number below to talk to your people person about buying a policy now or update your details.

0861 123 244

Mon – Fri: 8am to 8pm 
Sat: 8am – 2pm

Make a claim

You can make a claim at any time of the day. Your own claims person will get things sorted as quickly as possible.

0861 123 244

Open at all times for new claims

Emergency assistance

Your safety always comes first. In life-threatening situations like hijacking, home invasion or a medical emergency, call this number and we’ll assist you immediately.

0861 86 72 33

Get a Quote

For a free quote, please contact us on 0861 123 244

 

Funeral Plan policy is a long-term product and is underwritten by AIG Life South Africa Limited, FSP No: 15804