Skip Navigation?
 

HIV assist

Members need to contact the call centre on the dedicated/assigned telephone number.

In a situation where HIV infection/exposure has occurred as a result of an assault or accident, members can make use of the following:

  • 24-hour access to trauma counsellors, providing telephonic trauma counselling as well as counselling for post-traumatic stress disorder
  • Three psychiatric consultations (per incident) with a specialist, which can be either a general practitioner, trauma-trained registered nurse or trauma counsellor
  • Three HIV blood tests (per incident): one immediately after the event and the second and third at six weeks and three months respectively
  • Access to STD-preventative medication
  • Access to anti-retroviral or prophylactic therapy
  • Access to “morning-after pill” 

Further blood testing will not be covered. The member will however be provided with:

  • 24-hour access to telephonic trauma counselling
  • 24-hour access to telephonic HIV counselling
  • Three consultations with a specialist
  • Seven-day course of STI medication
  • ‘Morning-after pill’ to prevent pregnancy 

The member will be provided with:

  • Thirty-day starter pack of anti-retroviral medication
  • Seven-day course of STI medication
  • ‘Morning-after pill’ to prevent pregnancy
  • Registration for a HIV-management program (where applicable)
  • 24-hour access to a HIV-counselling centre for information, advice and support 
 
 

Medical service program

Global Choices has a range of service providers that they use.

Assistance can only be accessed through the call centre on the dedicated/assigned telephone number.

Because a telephonic conversation does not permit an accurate diagnosis, the following are advisory services only:

  • Medical advice and information: Paramedics, nurses and doctors are available 24 hours a day to provide general medical advice and information.
  • Emergency medical advice and information: Medical operators will guide members through a medical crisis situation, provide emergency advice and organise for members to receive the support they need.
  • Referrals to crisis lines: This includes cases of family and domestic abuse, rape, trauma, child abuse, bereavement, HIV, suicide and poison.
  • Referrals to medical practitioners and facilities. 
 
 

Funeral product

Assistance can only be accessed through the call centre on the dedicated/assigned telephone number. 

The purpose of this service is to assist the bereaved family and next-of-kin with the facilitation of the burial. 

Members receive between 10% - 20% discount on funeral products and services.  This includes:

  • Coffins
  • Removal of deceased
  • Storage and preparation
  • Legal documentation
  • Funeral programmes
  • Hearse
  • Family car
  • Transportation of deceased (within 50km radius)
  • Grave preparation
  • Grave equipment – lowering device, green mats, straps, drapes, gravesite canopy and ten chairs.
 
 

Home safe chauffer product

Assistance can only be accessed through the call centre on the dedicated/assigned telephone number.

This product is designed to encourage you to drive responsibly.  

We will ensure that you and your vehicle arrive home safely.  We will dispatch a vehicle with two drivers (where possible) and drive you home in your own car. 

 
 

Legal assist product

Members need to contact the call centre on the dedicated/assigned telephone number.

The general legal advisory helpline can offer advice on any aspect of the law such as criminal offences, fines, debt, contracts, divorce and maintenance. 

Global Choices Legal has labour law specialists, which can advise on the Labour Relations Act, Basic Conditions of Employment Act, Employment Equity Act, Skills Development Act and legislation that relates to labour affairs such as unfair labour practice and basic wages.

 
 

Emergency car hire assist product

Members need to contact the call centre on the dedicated/assigned telephone number. 

This is a 24 hour crisis management product to assist you in the event of a hi-jacking or Home Invasion. 

In the case of your vehicle being hi-jacked, we will provide you with Group B car hire for 24 hours to keep you mobile 

 
 

Compensation assist product

Members need to contact the call centre on the dedicated/assigned telephone number. 

Relief
No queues or admin nightmares in dealing with the RAF and you receive your payout from the RAF in half the time compared to if you submitted the claim by yourself 

Recoveries
You receive 100% of all payouts from RAF with no additional costs to you 

Representation
Our expert teams provide full medical, legal and administrative support

 
 

Critical illness advise line product

Members need to contact the call centre on the dedicated/assigned telephone number.

  • Medical advice and information
  • Emergency telephonic advice and information, 24-hours, seven days a week
  • Referrals to medical practitioners and facilities