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Welcome to your World of Benefits

When you choose personal insurance from AIG, not only do you get the cover you need at a great price, but you also get a range of exclusive benefits and special offers from a range of service providers. The AIG Cares benefits are designed to help you get back to normal as quickly as possible, with a minimum of inconvenience, after an insured event.

AIG Cares consists of 3 amazing products:

Product benefits

The AIG Cares plans are designed to hep you get back to normal as quickly as possible, with a minimum of inconvenience, after an insured event.

Welcome to your World of Benefits. 

AIG Cares consists of lifestyle benefits, which are designed to make your life much safer, easier and more convenient. 

Key Benefits

(Benefits may differ by product, please see brochure) 

  • HIV Assist – to ensure confidential testing and treatment within the critical 72-hour period. Includes benefits such as trauma counseling, blood tests and much more.
  • Emergency Medical Services – paramedics, nurses and doctors are available on the hotline 24 hours a day to provide an advisory service. In the event of an emergency, medical operators guide you with medical advice and organize any further support required.
  • Home Safe Chauffeur – Alcohol and driving don’t mix. Not only is it against the law to drink and drive, it is also extremely dangerous. With this benefit, you can have a good time and get home safely and responsibly. 

And there’s more…

  • Legal Assist
  • Roadside Assist
  • Maternity Advice Line
  • Emergency Car Hire 
  • And much more, see brochure for further details.

Terms and Conditions Apply 

Terms and Conditions

To ensure maximum benefit of your AIG Cares policy, take note of the following Terms and Conditions


All benefits are only redeemable via the call centre. Should a member not arrange assistance via the Assist call centre, the service provider will not be responsible for any cost incurred, or should a member exceed their cover offered by this programme they will be responsible for all additional costs.


Lifestyle partners and benefits may change for time to time at the discretion of the service provider. Please not that all calls are recorded and confidential.


The Assist centre is open 24/7 365 days a year and the Lifestyle call centre is open Monday’s to Friday’s from 8am to 5pm. Benefits are only valid within the borders of the Republic of South Africa.


See brochure/s for detailed Terms and Conditions.

Related Links

Contact Us

AIG Cares (Generic)

0860 555 559

AIG Cares (Men's)

0860 555 558

AIG Cares (Men's)

0860 555 558

AIG Cares (Women’s)

0860 555 557

In the unlikely event of the above numbers not being in service, please contact the backup emergency number 083 792 0325. 

Alternatively please e-mail us at