Funeral Insurance

AIG offers funeral cover with plenty of benefits at no extra cost.

Comprehensive cover for you and your family


Funeral insurance offers peace of mind in the event of death by a covered family member.

Extensive cover when you need it most

The unexpected always happens, that is why you should always be ready for when the day comes. AIG offers cover for you and your nominated spouse for up to R100,000, while immediate family members up to R50.000. If the claim is a result of an accident to you or your immediate spouse, we will double your payout.

24/7 emergency assistance  

Beyond your conventional cover, we also provide 24/7 emergency assitance for unforseen events. This caters for medical, legal, crime, and HIV assistance.

24/7 emergency assistance features

Available free to you:

  • Medical advice and information
  • Emergency telephonic advice and information
  • Referrals to crisis lines
  • Referrals to medical practitioners and facilities

We can arrange the following, at an extra cost:

  • Emergency medical response to the scene of an incident
  • Emergency medical transport to the nearest appropriate medical facility
  • Inter-hospital transfers
  • Escorted return of minors
  • Compassionate visits
  • Medical repatriation
  • Repatriation of mortal remains
  • 24hr legal advice. We provide you and your immediate family with ongoing legal advice on any aspect of the law such as criminal law, family law, constitutional law, child law and labour law.
  • 30-min free consultation. You get a free initial 30-minute consultation if you have a matter that requires legal action. You will be referred to a lawyer who is part of our national network.
  • Free standard legal documents. We can provide you with documents such as standard purchase, sale, lease, prenuptial agreements and employment contracts. We can also give you advice on how to use each of these documents and the procedures and principles that apply.

This is a 24hr hotline that can help you in the event of a hijacking or a home invasion, for instance:

  • If your cell phone is stolen in a hijacking, we’ll give you with a cell phone loaded with R100 pre-paid airtime.
  • If your vehicle is hijacked, we’ll give you a group B car for 48hrs to keep you mobile.
  • If your credit card is stolen, we’ll give you a debit card pre-loaded with R500.
  • If your keys are stolen in a hijacking, we’ll send a locksmith to your house to change the locks, up to the value of R1,000 a year.
  • If you are hijacked at your home, we’ll place a security guard at your house for 24hrs.
  • If your home is invaded, we will place a security guard at your house for 24hrs.
  • If your home is invaded, we will book you into a hotel, to the value of R2,000 a year.
  • We’ll also provide you with counselling by trained medical professionals, to the value of R20,000 per family, per event to help you through the healing process.

The HIV protection treatment service ensures confidential testing and is available to you 24hrs a day. It includes:

  • Free access to STD-preventative medication
  • Free access to anti-retroviral or prophylactic therapy
  • Free 28-day post-exposure prophylaxis, if needed
  • 3 HIV-blood tests, the first immediately after the incident and the second and third at 6 weeks and 3 months respectively.
  • 24hr access to trauma counsellors, providing telephonic trauma counselling as well as counselling for post-traumatic stress disorder.
  • 3 HIV related trauma consultations with a specialist, who can be a general practitioner, trauma-trained registered nurse or trauma counsellor.

How to get in touch with us

Text/Wording pertaining to how easy it is to report a loss, submit a claim.  

Customer services

Call 0861 123 244 to get a quote, obtain funeral cover, or to update your details. We are available from 8am to 8pm Monday to Friday, and from 8am to 2pm on Saturday.  

Make a claim

You can log a claim by dialing 0861 123 244. Funeral claims are usually paid within 48 hours if all supporting documents are submitted on time. We are open at all times for new claims.  

Emergency assistance

The emergency medical, legal, crime and HIV assistance service can be accessed by calling 0861 86 72 33. We can be reahced 24/7 to immediately assist you.


Funeral Plan policies are long-term products underwritten by AIG Life South Africa Limited, FSP No: 15804